We want you to feel confident choosing Taking Stock. If you try your first mug and it’s just not for you, we’ll issue you a full refund. Product returns are not necessary.
Return/Refund Window:
If you are in any way unhappy with your order from takingstockfoods.com, you have 30 days from your order date to contact us atreturns@takingstockfoods.comor to fill out acontact formto initiate a return/refund.
How to Request a Return/Refund:
Please emailreturns@takingstockfoods.comor fill out a contact form with your request. Include your order number, the date and the issue you encountered with our products and we will process your return/refund within 5-10 business days. You can find your order details by logging into your customer account page.
Please note that any purchases made onAmazon.comor TikTok Shop are subject to the return/refund policies of those platforms.
No Product Return Needed:
We do not require you to send your order back to us. We appreciate any feedback you can provide us to help us better serve our customers.
Processing Time:
Refunds will be issued within 30 days of initial request.
Exceptions & Special Circumstances:
Damaged or defective items can be replaced upon request.
Please provide evidence of damage or defect in your correspondence.
